We're committed toa cleaner, safer shopping experience.
As the CDC guidelines around COVID continue to evolve, so will the measures we take to keep our associates and customers safe.
We recommend that customers in high-risk areas wear face masks while shopping in our stores. For associates in high-risk areas, face masks will be required. We will continue to follow state and local mandates, for your safety and ours.
Social distancing standards
Customers are encouraged to stand 6 feet apart during checkout.
We've installed protective barriers at each customer transaction touchpoint.
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Frequently Asked Questions
Are you accepting Amazon Returns?
Yes. All reopened stores accept Amazon Returns.
Are you still doing curbside pickup even with stores open?
Yes, there will be designated parking spots for customers who prefer to get their order via drive up. Customers will follow instructions in their email/text message.
How is Kohl's ensuring a safe environment for their distribution center associates?
The health and safety of our customers and associates is our top priority. We understand the concern and we are continuing to follow the guidance of WHO and CDC as it relates to the safety of package fulfillment and delivery during these unprecedented times. More details
What is Kohl's doing to support their communities during COVID-19?
Kohl's has a long-standing history of supporting nonprofits that are focused on family health and wellness, such as Alliance For A Healthier Generation, Boys & Girls Clubs of America, children's hospitals across the country and many important nonprofits in Milwaukee. During this time we are working closely with each of our partners to support them as they work to manage the pandemic within their local community. We are also discussing with each of them ways that any current Kohl's support could help fund immediate needs identified in their community.
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