We're committed to a cleaner, safer shopping experience.

As the CDC guidelines around COVID continue to evolve, so will the measures we take to keep our associates and customers safe.

mask

Mask guidelines

We recommend that customers in high-risk areas wear face masks while shopping in our stores. For associates in high-risk areas, face masks will be required. We will continue to follow state and local mandates, for your safety and ours.

six feet

Social distancing standards

Customers are encouraged to stand 6 feet apart during checkout.

Protective barriers

We've installed protective barriers at each customer transaction touchpoint.

App on phone

Kohls pay contactless payment

Save + pay with just one scan. Learn More

Fast + Free Store Pickup

Get your order in 1 hour or less!

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Curbside pickup vehicle graphic

Contactlessdrive up

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In-storepickup

Have a Kohl’s Return?

It's quick + hassle-free! Learn More

Frequently Asked Questions

Are you accepting Amazon Returns?

Are you still doing curbside pickup even with stores open?

How is Kohl's ensuring a safe environment for their distribution center associates?

What is Kohl's doing to support their communities during COVID-19?

VIEW ALL FREQUENTLY ASKED QUESTIONS